Silicon Valley High School
Policies & Disclosures

Our mission is to provide quality, personalized, affordable and ever-improving educational paths for all students to pursue their ambitions.

SVHS is operated by Silicon Valley High School Inc., a Corporation incorporated in the state of Delaware with headquarters in California. For the purposes of this Agreement, we refer to Silicon Valley High School Inc. as ‘SVHS’, ‘us’ or ‘we’. Similarly, this Agreement may refer to you as ‘you’, ‘member’, 'student", ‘user’, or ‘viewer’.

You must read, agree with and accept all of the terms and conditions contained in our Terms of Use Agreement and the Privacy Policy, which include those terms and conditions expressly set out below and those incorporated by reference, before you may become a member or access this Site.

SVHS had adopted various policies that guide how the school operates today and in the future.

School Calendar

Grading Policy

In order to pass an SVHS course, you need at least 60% for the course total, plus 60% for the Final exam to earn a passing score and receive a certificate of completion. If you are unable to earn a passing score, you will be deemed to fail that particular course. The course total includes grades from lesson quizzes, unit tests, unit assignments and the final exam.


Credits

Each credit corresponds to 15 hours of study.

Credit Transfer Policy

If you wish to transfer credits from SVHS to another institution where you may wish to continue your studies, the transferability of credits you earn at SVHS is at the complete discretion of the institution to which you may seek to transfer. Acceptance of the credits, certificate, or degree you earn with SVHS is also at the complete discretion of the institution to which you may seek to transfer. If the credits you earn at SVHS are not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of the coursework you completed at SVHS, at that institution. For this reason, you are advised to make certain that your attendance at SVHS will meet your educational goals, and to check if SVHS credits will be accepted by the institution to which you may seek to transfer.

SVHS has not entered into any articulation or transfer agreements with any other college or university, and does not accept credits from other educational institutions. If you have been studying at another institution, your studies there may have helped prepare you for the course tests that you are required to pass in order to complete your course at SVHS. However, you will be required to earn a passing score in the SVHS course tests in order to complete your course. Passing scores in courses from other institutions will not eliminate the necessity of taking and passing the SVHS course tests.

Attendance Policy

The courses are online and self-paced, so you are not required to attend any particular session at any particular time. However, you are required to complete each section of each course and pass each of the quiz tests in order to qualify for graduation.

Student-to-Teacher Ratio Policy

The ratio of teachers to students shall be sufficient for teachers to respond promptly to student submissions and for teachers to provide meaningful feedback to students throughout all stages of the course and learning process. It is recognized that SVHS courses are self-paced and students are never required to attend a class at any particular point in time, student participation is spread throughout the day and throughout the semester--some students like to work in the mornings, others in the afternoons and evenings. Teachers are never required to address all students of a class at the same time, and the ratio of students to teachers in this learning environment is very different from that of a traditional brick-and-mortar school.

Leave-of-Absence Policy

If you complete part of a course, but are unable to continue with the course, you can withdraw from the course and trigger the Refund Procedures.

Probation and Dismissal Policy

A student found beyond reasonable doubt to be responsible for one or more acts of Academic Dishonesty will be dismissed and unenrolled from the entire program. Dismissal will act as notice of cancellation and withdrawal from such course and will trigger the SVHS Refund Procedures.

A student that disrupts a class, to the extent that other students are prevented from pursuing their studies, the disruptive student will be placed on probation, and a subsequent repeat of such disruption will lead to the student being unenrolled from the course or the entire program. Dismissal will act as notice of cancellation and withdrawal from such course and will trigger the SVHS Refund Procedures.

Identity Authentication & Login Credentials

In order to access all SVHS course materials you will create a log-in account with your own unique username and a secure password containing special characters. Each time you log in to the SVHS learning management system, you will be required to use these username/password login credentials.

Your progress through the SVHS courses, and your scores in the course tests, are tracked to your login credentials. Keep your password under strict security. Under no circumstances, should you share your login credentials with another student or anyone else.

Because we are providing you with a certificate of completion when you complete this course, we need to authenticate that you are taking the course yourself. Our courses are online, and we don’t see you face to face, but we still we need to check that you are who you say you are. The way you type is unique. You will be required to authenticate via our Typed Signature biometric authentication system which studies your typing pattern to verify your identity before you take quizzes, tests and finals.

Financial Aid Policy

SVHS does not provide or arrange financial aid for students.  SVHS programs are priced at such a point that students are expected to arrange their own financing. 

Policy for the Retention of Student Records

Student records are kept in digital format and are retained by SVHS for a period of at least ten years. Transcripts are issued by SVHS upon the student's request when submitted on the http://www.svhs.co/certificate.aspx web page. SVHS can provide oral or written confirmation of registration, enrollment, or degree status.

Policy for Disclosure of Student Records

SVHS is committed to the privacy and security of our students. The SVHS Student Records Policy complies with the Family Educational Rights and Privacy Act of 1974 (FERPA) - sometimes called the Buckley Amendment - which establishes students’ rights and institutions’ responsibilities regarding the privacy of education records. It provides guidelines for maintaining the confidentiality of education records and monitoring the release of information from those records.

As a current or former university student, The Family Educational Rights and Privacy Act (FERPA) affords you certain rights regarding your education records. They are:

  • The right to inspect and review your records. You may request to review your records by submitting a written request to the University Registrar or other school official having custody of such records.
  • The right to seek amendment of your records which you believe are inaccurate, misleading, or otherwise in violation of your privacy rights. Requests for amendment of records must be in writing and must describe the specific portions of specific records that you wish to have amended, text or instructions as to the change desired, and the reasons why the change is justified.
  • The right to restrict the disclosure of Directory Information.
  • The right to file a complaint with the Department of Education's Family Policy Compliance Office concerning alleged failures by the university to comply with the requirements of FERPA.

Except as provided in FERPA (see below) or other applicable law, SVHS will not disclose personally identifiable information from your education records unless you provide a written release containing:
  • What information is to be released.
  • To whom the information is to be released.
  • The purpose for which it is to be released.
  • Your signature and the date signed.

Faculty and staff are responsible for protecting the identity of students and keeping student grades confidential. Grades or evaluations linked to personal identifiers (names, UO ID numbers, or social security numbers) may not be publicly disclosed. Grades or evaluations may be posted only by using randomly generated codes or numbers. The return of graded papers or other assignments must also be accomplished in a manner that protects your identity.

Some records created and maintained by SVHS, although not covered by FERPA, may be subject to other federal and state laws or regulations regarding disclosure.

The exceptions under FERPA which allow SVHS to disclose personally identifiable information from your education record are stated in the full text of the SVHS Student Records Policy, available at the web address given below. The most common exceptions to disclosure restrictions are disclosures to university faculty or staff – “School Officials” - with a legitimate educational interest, or disclosure of personally identifiable information designated as Directory Information.

Directory information includes:

  • Your full name.
  • Mailing and permanent address(es) and telephone number(s).
  • E-mail address.
  • The fact that you are or ever were enrolled.
  • Enrollment status (e.g., full-time, half-time or less than half-time).
  • Class level and majors/minors.
  • Dates of attendance.
  • Degrees, honors or awards received.
  • Cumulative credit hours.
  • Participation in officially recognized activities.
  • Your status as a graduate teaching fellow and your teaching assignment, if applicable.

Authenticity of Student Work Policy

A student must perform all work personally and must not provide answers to questions or other materials to other students.

SVHS implements various systems to authenticate the identity of students, including a password-protected login system, a system that recognizes the student's style of typing and diligent observation by SVHS teachers who look for potential changes in the style of the student's assignment submissions.

Students are encouraged to use the Internet as an educational resource, but when using materials from another source, an appropriately formatted citation must be provided. To use the work of another without citation is plagiarism, and may lead to sanction, including suspension or expulsion from the school.

SVHS had deployed advanced plagiarism software to scan assignments and detect when work is copied from an Internet source.

Graduation

In order for SVHS to graduate a student, the student must complete at least 25% of the courses required for graduation with SVHS.Payment Terms
All SVHS courses are less than four months in duration and students are required to pay for each course upon enrollment. Payment is tendered online via Paypal.Upon timely notice and cancellation a course, depending on how much of the course has been completed you are possibly eligible for a pro-rata refund from SVHS. Notice is considered timely when received by SVBS within 30 days of your initial enrollment in the course. If you provide notice of cancellation of the course and a request for refund within 30 days of enrollment, depending on how far you have progressed through the course, you may be eligible for a refund. Your right to cancel and claim a refund expires 30 days after the initial course enrollment.

Refund Procedures

If you wish to withdraw from a course, please send an email to info@SVHS.co informing SVHS that you request immediate withdrawal from such course. Your notice of cancellation and withdrawal from such course will be effective when you successfully transmit this email message. SVHS administration staff will unenroll you from such course and you will no longer have access to the course materials online.

Refund Calculations—Self-Paced Courses

A course comprises a number of sections. A section comprises a heading, learning materials, a Q&A Messageboard and a quiz. Your progress through the course, and each section of the course, is tracked in the SVHS online learning management system and this data will be used to determine which sections of the course you have accessed. If you have accessed less than 10% of the sections of a course, you will be eligible for a full (100%) refund. If you have accessed between 10% and 60% of the sections of a course, you will be eligible for a pro-rata refund. So, by way of illustration, if you have accessed 30% of the sections of a course, you will be eligible for a 70% refund. Once you have accessed more than 60% of the sections in a course, you are no longer eligible for a refund on that course.

Refund Payments

Should you withdraw from a course and be eligible for a refund, SVHS will pay or credit the refund to you within 30 days.

Technical Requirements
As SVHS courses are delivered online, you will require an Internet-connected PC, Mac or another device providing Internet access ("PC"). As the library materials contain a number of videos, your PC and Internet connection should be of sufficient speed to play streaming videos, and must be equipped with a webcam for intracting with professors and students in the online webcast sessions.

The SVHS platform supports the current version and the 2 previous major releases of the browsers listed below on a rolling basis:

  • Google Chrome.
  • Microsoft Internet Explorer (IE).
  • Microsoft Edge.
  • Mozilla Firefox.
  • Safari.

The SVHS platform supports the current version and the 2 previous major releases of the operating systems listed below on a rolling basis:

  • Apple Mac OS.
  • Microsoft Windows.
  • Google Chrome.

Processor Minimum Requirements: Any 2 GHz dual core processor or greater.

Internet Connection Bandwidth: At least 2 mbps upload and at least 4 mbps download speed. 

The mission of Silicon Valley High School is to reinvent high school and engage students through innovative, relevant and compelling online programs.

SVHS and other educational institutions in California are required to disclose certain information in the form of a catalog, enrollment agreement, and performance fact sheet.

Method of Instruction

SVHS adopts a method of instruction involving self-paced courses comprising video and audio recordings, online readings and online quizzes, chapter tests and finals.

Notice Concerning Transferability Of Credits And Credentials Earned

The transferability of credits you earn at SVHS is at the complete discretion of an institution to which you may seek to transfer. If the credits that you earn at SVHS is not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after taking SVHS courses to determine if your SVHS credits will transfer.

Silicon Valley High School, Inc.

Silicon Valley High School, Inc. does not have a pending petition in bankruptcy, is not operating as a debtor in possession, has not filed a petition within the preceding five years, and has never had a petition in bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.).

Definitions
If you are unsure of any of the terms used to describe our programs, please contact us. We will be happy to clarify.
  • "$"—Unless otherwise stated, all prices are in US dollars.
  • "Credit"—refers to an SVHS academic unit. The credits for a course are calculated by estimating the number of hours of self-paced study.
  • "Academic Dishonesty"—refers to any immoral way of achieving a goal associated with an SVHS course or program.  Examples of academic dishonesty include:  Plagiarism: The adoption or reproduction of original creations of another author (person, collective, organization, community or other type of author, including anonymous authors) without due acknowledgment; Fabrication: The falsification of data, information, or citations in any formal academic exercise; Deception: Providing false information to an instructor concerning a formal academic exercise—e.g., giving a false excuse for missing a deadline or falsely claiming to have submitted work; Cheating: Any attempt to give or obtain assistance in a formal academic exercise (like an examination) without due acknowledgment; Bribery: or paid services; Giving assignment answers or test answers for money; Sabotage: Acting to prevent others from completing their work;  Professorial misconduct: Professorial acts that are academically fraudulent equate to academic fraud and/or grade fraud; Impersonation: assuming a student's identity with intent to provide an advantage for the student.
  • "Education records"—refers to records directly related to a student maintained by SVHS or by a party acting for SVHS.

Version: July 21st, 2017

Questions

If you have any questions on these policies, please contact us here.

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